To unlock your vault on a different device or browser, you will need to choose one of the two options:
- Recover your vault with your 24 vault seed words - https://worldmobiletoken.com/vault/recover
- Import your vault by using your .JSON file and passphrase - https://worldmobiletoken.com/vault/import
To recover your lost vault you will need your 24 vault seed words, and you will need to set a new passphrase. Remember to keep these safe.
To import your vault you will need the .JSON file that can be downloaded from inside your vault by clicking on the cog icon at the top right and then 'EXPORT'.
If you would like to open a ticket please email support@worldmobiletoken.com